CareHub vs Qualifacts
Behavioral-health-first EHR (CareLogic, Credible) with IDD as a secondary use case
Built for DD-waiver providers, with AI-assisted documentation, transparent pricing, and free migration from Qualifacts.
Who typically uses Qualifacts?
Qualifacts is most commonly deployed at large behavioral health agencies and community mental health centers. CareLogic and Credible (which Qualifacts owns) are common in their network.
How Qualifacts compares to CareHub
Qualifacts (the parent company behind CareLogic and Credible) is a major behavioral health EHR vendor. For IDD providers, the same constraint applies as for Credible directly: the platform is shaped around behavioral health workflows, the implementation is multi-month, and the pricing is enterprise-level. CareHub is the better fit for DD-waiver providers whose workflows are residential, day, in-home, or sponsored-residential rather than clinical psychiatry or therapy.
What Qualifacts does well
We don't pretend competitors don't have strengths, here's where Qualifacts earns its place.
Strong behavioral health and SUD treatment coverage
Joint Commission alignment
Robust telehealth and clinical workflow support
Where CareHub wins
What you get with CareHub that Qualifacts doesn't offer , or charges extra for.
Built for IDD specifically
DD-waiver workflows, not clinical psychiatry adapted to IDD.
Day-to-week implementation
No multi-month project, no separate SOW.
Pricing for small and mid-size providers
$149–$699/mo published.
Mobile-first DSP UX
Phone-first, on-shift documentation.
Free migration
Eric and Dana run it, no fee.
Side-by-side comparison
CareHub vs Qualifacts on the features most DD-waiver providers care about.
| Feature | CareHub | Qualifacts |
|---|---|---|
| Built for IDD specifically | Yes | No |
| Time to go-live | Day to a week | Months |
| Pricing | Public | Enterprise |
| AI documentation | Yes | Limited |
| Mobile-first | Yes | Clinician-first |
Migrating from Qualifacts
Migrating an IDD program off Qualifacts/CareLogic to CareHub typically simplifies operations significantly. Most providers see go-live in a week.
Share this comparison with your team
Frequently Asked Questions
Common questions from providers evaluating Qualifacts vs CareHub.
We use CareLogic. Is this the same comparison?
Yes, Qualifacts owns CareLogic. The comparison applies.
How much do we save?
Most small and mid-size DD-waiver providers save 60–80% switching for their IDD programs. Run the math at /pricing.
Does CareHub support my state?
9 states today: VA, MD, WV, NC, PA, GA, OH, TX, CA.
Ready to leave Qualifacts?
Start your free 14-day trial or get a personalized walkthrough of CareHub for your organization.
Or start your free trial right now.