Built for DBHDS providers

Virginia IDD
Compliance Software

Built for Virginia providers. CareHub helps your organization meet DBHDS documentation standards, track waiver program requirements, and stay audit-ready.

14-day free trialNo card requiredHIPAA compliant by default

DBHDS, Department of Behavioral Health and Developmental Services

Virginia IDD services are regulated by DBHDS, which oversees licensing, quality improvement, and waiver program compliance for all residential and community-based providers.

HCBS Waiver Coverage

Virginia Waiver Programs

CareHub supports documentation requirements across Virginia's HCBS waiver programs. Click any card to see how CareHub handles it.

What CareHub does

  • Community-based service documentation captures location, activity, and outcome on each shift — what surveyors want to see for Community Living (CL) Waiver.
  • Group activity logs cover one staff supporting multiple individuals without separate per-person rekeying.
  • Travel and mileage capture rolls up into the monthly billing summary so reimbursement matches the service authorization.

What CareHub does

  • Service-type catalog tuned to Virginia so Building Independence (BI) Waiver services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover Building Independence (BI) Waiver documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures Virginia regulators expect at audit.

What CareHub does

  • Service-type catalog tuned to Virginia so Family and Individual Supports (FIS) Waiver services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover Family and Individual Supports (FIS) Waiver documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures Virginia regulators expect at audit.
DBHDS Standards

Key Compliance Requirements

Virginia IDD providers must meet these DBHDS standards. Click any card for what CareHub does and what stays on you.

What CareHub does

  • DBHDS Licensing Standards requirements are codified in the form library so staff fill out what Virginia actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • DBHDS Licensing Standards documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

  • Severity classification matched to Virginia categories with required follow-up steps surfaced before the record can be submitted.
  • Built-in deadline clock on every incident shows when the initial report, follow-up, and final investigation are due — counts down in real time.
  • Investigation notes, corrective action plans, and team review signatures all live on the same record, ready to attach to any audit.

What CareHub does

  • Person-centered plan editor with sectioned outcomes, support strategies, and quarterly review dates that Virginia regulators check first at audit.
  • Plan signatures captured digitally from the individual, guardian, and team so the Person-Centered ISP Documentation record is complete the day it is filed.
  • Outcomes flow forward into daily notes and monthly progress notes automatically — no rekeying goal language between documents.

What CareHub does

  • Electronic MAR with per-pass time windows, refusal codes, and PRN follow-up prompts that align with Virginia medication administration training.
  • Missed-medication alerts route to the supervisor in real time; the audit trail shows who passed what, when, and why anything was skipped.
  • Controlled medication counts and disposal logs are tracked alongside the MAR so the reconciliation a surveyor asks for is one export, not a binder hunt.

What CareHub does

  • Credential dashboard tracks every certification Virginia requires (Medication Administration, CPR/First Aid, core competencies) with expiration alerts 60/30/7 days out.
  • Background check status, training transcripts, and licensure copies live on each staff profile — pulled into the audit packet automatically.
  • New-hire onboarding workflow walks supervisors through the required Staff Qualifications & Credentialing checklist so no certification is filed past its deadline.
Day-One Capability

How CareHub Helps Virginia Providers

Purpose-built features that are live on day one of your trial.

Pre-built templates aligned with DBHDS licensing standards and DD waiver documentation requirements

Automated CHRIS incident reporting deadline tracking with supervisor alerts

ISP goal tracking linked to daily notes for longitudinal outcome evidence

Electronic MAR with controlled substance counting and missed-dose alerts

Staff credential tracking with expiration alerts

Compliance dashboard showing real-time documentation gaps across all locations

Approved DMAS Service Center for 835 Electronic Remittance Advice, Medicaid payment data routed straight into the Claims module

Share this Virginia compliance guide with your team

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FAQ

Frequently Asked Questions

Common questions from Virginia IDD providers.

Does CareHub meet DBHDS licensing documentation requirements?
Yes. CareHub is built specifically for Virginia DD waiver providers. Our templates, workflows, and reporting tools are aligned with DBHDS licensing standards, including daily notes, MARs, incident reports, ISPs, and staff credentialing documentation.
Can CareHub help with CHRIS reporting deadlines?
CareHub tracks all reportable incidents and alerts supervisors when CHRIS submission deadlines are approaching. The system flags incidents by severity level and ensures documentation is complete before submission.
Is CareHub used by other Virginia IDD providers?
CareHub was built in Virginia for Virginia providers. Our platform is designed around DBHDS regulations and DD waiver requirements, and our team understands the compliance landscape Virginia providers navigate daily.
How does CareHub handle Virginia waiver program differences?
CareHub supports documentation requirements across all Virginia DD waivers, including Building Independence, Community Living, and FIS. Service authorization tracking and documentation templates adjust to the specific waiver program for each individual.
Is CareHub a DMAS-approved Service Center for Medicaid remittances?
Yes. CareHub is an approved Virginia DMAS Service Center for the 835 Electronic Remittance Advice transaction. Virginia DBHDS providers using CareHub can associate their NPI with the CareHub Service Center ID on the MES Provider portal, and Medicaid payment data flows directly into the CareHub Claims module instead of requiring manual portal downloads.

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