Virginia IDD Compliance Software
Built for Virginia providers. CareHub helps your organization meet DBHDS documentation standards, track waiver program requirements, and stay audit-ready.
DBHDS, Department of Behavioral Health and Developmental Services
Virginia IDD services are regulated by DBHDS, which oversees licensing, quality improvement, and waiver program compliance for all residential and community-based providers.
Virginia Waiver Programs
CareHub supports documentation requirements across Virginia's HCBS waiver programs.
DD Waiver (Building Independence)
Supports individuals with developmental disabilities in community settings with residential, day support, and employment services.
Building Independence Waiver
Serves individuals stepping down from institutional settings into community living with intensive support coordination.
Community Living Waiver
Provides services for individuals in sponsored residential or group home settings, including personal assistance and skilled nursing.
Family and Individual Supports (FIS) Waiver
Supports individuals living with families or independently with respite, assistive technology, and environmental modifications.
Key Compliance Requirements
Virginia IDD providers must meet these DBHDS standards.
DBHDS Licensing Standards
Providers must meet licensing regulations for staffing ratios, staff qualifications, training hours, and environmental safety. Annual licensing reviews require complete documentation.
CHRIS Incident Reporting
All serious incidents must be reported through the CHRIS system within 24 hours. CareHub tracks deadlines and ensures no report falls through the cracks.
Person-Centered ISP Documentation
Individual Support Plans must reflect person-centered outcomes with measurable goals, quarterly progress reviews, and annual plan updates.
Medication Administration Records
MARs must document every medication pass, PRN administration rationale, controlled substance counts, and staff initials with electronic signatures.
Staff Qualifications & Credentialing
Direct support professionals must hold required credentials including medication administration certification, first aid/CPR, and meet DBHDS qualification standards for their assigned roles.
How CareHub Helps Virginia Providers
Purpose-built features for DBHDS compliance.
Pre-built templates aligned with DBHDS licensing standards and DD waiver documentation requirements
Automated CHRIS incident reporting deadline tracking with supervisor alerts
ISP goal tracking linked to daily notes for longitudinal outcome evidence
Electronic MAR with controlled substance counting and missed-dose alerts
Staff credential tracking with expiration alerts
Compliance dashboard showing real-time documentation gaps across all locations
Approved DMAS Service Center for 835 Electronic Remittance Advice, Medicaid payment data routed straight into the Claims module after FAS testing completes
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Frequently Asked Questions
Common questions from Virginia IDD providers.
Does CareHub meet DBHDS licensing documentation requirements?
Yes. CareHub is built specifically for Virginia DD waiver providers. Our templates, workflows, and reporting tools are aligned with DBHDS licensing standards, including daily notes, MARs, incident reports, ISPs, and staff credentialing documentation.
Can CareHub help with CHRIS reporting deadlines?
CareHub tracks all reportable incidents and alerts supervisors when CHRIS submission deadlines are approaching. The system flags incidents by severity level and ensures documentation is complete before submission.
Is CareHub used by other Virginia IDD providers?
CareHub was built in Virginia for Virginia providers. Our platform is designed around DBHDS regulations and DD waiver requirements, and our team understands the compliance landscape Virginia providers navigate daily.
How does CareHub handle Virginia waiver program differences?
CareHub supports documentation requirements across all Virginia DD waivers, including Building Independence, Community Living, and FIS. Service authorization tracking and documentation templates adjust to the specific waiver program for each individual.
Is CareHub a DMAS-approved Service Center for Medicaid remittances?
Yes. CareHub has been approved by Virginia DMAS as a Service Center for the 835 Electronic Remittance Advice transaction. Once FAS testing completes, Virginia DBHDS providers using CareHub will be able to associate their NPI with the CareHub Service Center ID on the MES Provider portal, and Medicaid payment data will flow directly into the CareHub Claims module instead of requiring manual portal downloads.
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