Person-Centered Planning Software

Build comprehensive person-centered plans with measurable outcomes, daily routine support steps, and integrated risk assessments.

Person-centered plans are the foundation of DD waiver services, but paper-based PCPs become outdated quickly and disconnected from daily documentation. CareHub links PCP goals directly to daily notes so staff see the support steps they need to follow and outcomes are tracked automatically.

ISP Outcome Import

AI-powered bulk import of PCP goals and outcomes from uploaded ISP/PCSP documents. Upload the plan, review the extracted goals, and confirm — no manual re-entry needed. CareHub maps each outcome to the correct domain and links it to daily documentation automatically.

Measurable Outcome Tracking

Define goals with measurable criteria and target dates. Staff document progress directly in daily notes and outcomes are tracked over time with trend charts. Quarterly and annual review data is ready when you need it — no separate data collection required.

Daily Routine Support Steps

Document morning, afternoon, and evening routines with specific support steps for each individual. Staff see these support steps when writing daily notes, ensuring consistent delivery of the person-centered plan across every shift and every team member.

Team Collaboration

Multiple team members contribute to plan development across multiple sections. Track who reviewed, approved, and signed each section of the plan. Role-based access ensures the right people are involved at each stage of the planning process.

Risk Assessments

Built-in risk assessment framework with mitigation strategies. Identify and document individual-specific risks, assign severity levels, and define monitoring requirements. Link risks to specific support steps in the daily routine so staff always know how to respond.

Review Scheduling & Tracking

Schedule quarterly and annual PCP reviews for every individual in your organization. The compliance dashboard alerts supervisors when reviews are approaching or overdue. Track completion status across all individuals so no review falls through the cracks.

How It Works

1

Import or Build the Plan

Upload an existing ISP or PCSP document and CareHub's AI extracts goals, outcomes, and support strategies — ready for your review and confirmation. For new plans, build directly in CareHub using structured templates aligned with Virginia DD waiver requirements. Either way, the plan becomes the single source of truth for daily documentation.

2

Staff Follow Support Steps in Daily Notes

Once the plan is active, staff see the individual's support steps and active goals every time they write a daily note. Progress toward each outcome is recorded as part of the daily documentation workflow — no separate data entry, no disconnected binders. The plan drives daily practice.

3

Track Outcomes and Schedule Reviews

Outcome data from daily notes aggregates automatically into trend charts and progress summaries. When a quarterly or annual review is due, the compliance dashboard surfaces the alert and supervisors can generate a progress report covering the entire review period. Reviews are scheduled, tracked, and documented in one place.

Frequently Asked Questions

Can CareHub import goals and outcomes directly from an existing ISP document?

Yes. CareHub's ISP Outcome Import uses AI to extract goals, outcomes, and support strategies from uploaded ISP and PCSP documents. Staff upload the plan file, the system parses the content and presents the extracted outcomes for review, and once confirmed the goals are active in CareHub and linked to daily documentation. This eliminates the manual re-entry of outcomes that is one of the most time-consuming parts of person-centered plan implementation for DD waiver providers.

How does outcome tracking work in daily notes?

When a staff member opens a daily note, the individual's active PCP goals and support steps are displayed directly in the note form. Staff record progress or a lack of opportunity for each goal as part of their normal daily documentation. This data accumulates across all shifts and all staff members. Supervisors and service coordinators can view outcome trend charts at any time — no separate data collection or manual aggregation needed. The result is longitudinal outcome evidence generated automatically from daily practice.

Is CareHub aligned with Virginia DD waiver person-centered planning requirements?

CareHub's person-centered planning module is built specifically for DBHDS-licensed DD waiver providers in Virginia. The plan structure supports the outcome-focused, individual-directed approach required under the Intellectual Disability (ID) Waiver and similar programs. Plans document individual strengths, preferences, goals with measurable criteria, support strategies, daily routines, and risk assessments — all elements required for DBHDS compliance. Electronic signatures and a complete revision history provide the audit trail required for licensing reviews.

How does CareHub manage quarterly and annual PCP review scheduling?

When a plan is activated in CareHub, the system calculates upcoming quarterly and annual review dates based on the plan effective date. These reviews appear on the compliance dashboard with countdown alerts as each date approaches. Supervisors receive in-app notifications when a review is due or overdue. When a review is completed, the outcome data from the preceding period is available as a progress summary to support the meeting. Completed reviews are documented in the plan record with participant signatures.

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