North Carolina IDD
Compliance Software

What CareHub does

• LME-MCO Provider Requirements requirements are codified in the form library so staff fill out what North Carolina actually expects, not a generic template.
• Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
• LME-MCO Provider Requirements documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

• Person-centered plan editor with sectioned outcomes, support strategies, and quarterly review dates that North Carolina regulators check first at audit.
• Plan signatures captured digitally from the individual, guardian, and team so the Person-Centered Planning record is complete the day it is filed.
• Outcomes flow forward into daily notes and monthly progress notes automatically — no rekeying goal language between documents.

What CareHub does

• Severity classification matched to North Carolina categories with required follow-up steps surfaced before the record can be submitted.
• Built-in deadline clock on every incident shows when the initial report, follow-up, and final investigation are due — counts down in real time.
• Investigation notes, corrective action plans, and team review signatures all live on the same record, ready to attach to any audit.

What CareHub does

• Electronic MAR with per-pass time windows, refusal codes, and PRN follow-up prompts that align with North Carolina medication administration training.
• Missed-medication alerts route to the supervisor in real time; the audit trail shows who passed what, when, and why anything was skipped.
• Controlled medication counts and disposal logs are tracked alongside the MAR so the reconciliation a surveyor asks for is one export, not a binder hunt.

What CareHub does

• Credential dashboard tracks every certification North Carolina requires (Medication Administration, CPR/First Aid, core competencies) with expiration alerts 60/30/7 days out.
• Background check status, training transcripts, and licensure copies live on each staff profile — pulled into the audit packet automatically.
• New-hire onboarding workflow walks supervisors through the required Staff Qualifications & Credentialing checklist so no certification is filed past its deadline.