Built for North Carolina providers. CareHub helps your organization meet DHHS Division of MH/DD/SAS documentation standards, track waiver program requirements, and stay audit-ready.
North Carolina IDD services are regulated by the Division of MH/DD/SAS under DHHS. The division manages waiver programs through Local Management Entities/Managed Care Organizations (LME-MCOs) that oversee provider networks and service authorization.
CareHub supports documentation requirements across North Carolina's HCBS waiver programs.
North Carolina's primary HCBS waiver for individuals with IDD, providing residential supports, day supports, supported employment, community networking, and respite services.
State-funded services for individuals on the Innovations Waiver waitlist, including community living and support, day activity, and individual support services.
North Carolina IDD providers must meet these DHHS Division of MH/DD/SAS standards.
Providers must meet credentialing and compliance requirements set by their LME-MCO, including service authorization documentation, utilization reviews, and quality measures.
Individual Support Plans must follow NC person-centered planning requirements with documented choice, measurable outcomes, and support strategies aligned with the individual's vision.
Level II and III incidents must be reported within 72 hours. Providers must document investigations, root cause analysis, and corrective actions.
Medication administration requires proper training certification, documented MAR records, PRN protocols, and medication error reporting to the LME-MCO.
DSPs must meet training requirements including NC-specific competencies, CPR/First Aid, NCI or other approved crisis intervention, and individual-specific training.
Purpose-built features for DHHS Division of MH/DD/SAS compliance.
Documentation templates aligned with Innovations Waiver and (b)(3) service requirements
Incident reporting workflows with 72-hour deadline tracking for Level II/III incidents
Person-centered ISP management with outcome tracking and quarterly review documentation
Electronic MAR with training certification tracking and LME-MCO error reporting
Staff credentialing dashboard with NC-specific training requirement tracking
Multi-location compliance monitoring for providers serving multiple LME-MCO regions
Common questions from North Carolina IDD providers.
Yes. CareHub includes templates and workflows designed for North Carolina Innovations Waiver providers, including daily notes, MARs, incident reports, ISPs, and service authorization tracking aligned with LME-MCO requirements.
CareHub supports providers operating across multiple LME-MCO regions in North Carolina. Each service location can be configured with region-specific documentation requirements while maintaining organization-wide compliance visibility.
CareHub classifies incidents by level and tracks the 72-hour reporting deadline for Level II and III incidents. Supervisors receive automated alerts for approaching deadlines and the system maintains a complete documentation trail for LME-MCO reviews.
Start your free 7-day trial or get a personalized demo for your North Carolina organization.
Or start your free trial right now.