Terms of Service

Our terms and conditions

Last updated: January 13, 2026

By accessing and using DSPLife ("the Service"), you agree to be bound by these Terms of Service. Please read them carefully before using our platform.

1. Data Responsibility

You are solely responsible for all data, information, and content that you or your authorized users input, upload, or store within the Service. This includes, but is not limited to:

  • Personal health information (PHI)
  • Individual records and documentation
  • Staff information and employment records
  • Medical administration records (MAR)
  • Incident reports and daily notes
  • Any other documentation created or maintained through the Service

You represent and warrant that you have the legal right to input and store such data and that the data is accurate and complete.

2. Access Control and Authorization

You are responsible for managing and controlling access to your organization's data within the Service. This includes:

  • Determining which individuals are granted access to the Service
  • Assigning appropriate roles and permissions to users
  • Promptly revoking access when users are no longer authorized
  • Ensuring that users understand and comply with their access privileges
  • Maintaining accurate records of authorized users and their access levels

You acknowledge that you bear full responsibility for any actions taken by users you have authorized to access the Service. DSPLife shall not be liable for any unauthorized access resulting from your failure to properly manage user permissions.

3. HIPAA Compliance

While DSPLife provides tools and features designed to support HIPAA compliance, you are ultimately responsible for ensuring your organization's compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable healthcare regulations. This includes:

  • Implementing appropriate administrative, physical, and technical safeguards
  • Training your staff on privacy and security requirements
  • Executing a Business Associate Agreement (BAA) with DSPLife if required
  • Conducting regular risk assessments and security audits
  • Reporting any suspected breaches in accordance with HIPAA requirements

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Service to store, transmit, or process any data that violates applicable laws
  • Infringe on the intellectual property rights or privacy rights of others
  • Upload or transmit any malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to any portion of the Service
  • Use the Service in any manner that could damage, disable, or impair the Service
  • Share your account credentials with unauthorized individuals

5. Data Security

You are responsible for maintaining the confidentiality of your account credentials and for implementing reasonable security measures within your organization. You must:

  • Use strong, unique passwords for all user accounts
  • Immediately notify DSPLife of any unauthorized access to your account
  • Report any suspected security breaches promptly
  • Ensure that all users log out when leaving their workstations

DSPLife shall not be liable for any loss or damage arising from your failure to protect your account credentials or implement appropriate security measures.

6. Service Availability

DSPLife strives to provide reliable and continuous access to the Service. However, we do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or system failures
  • Circumstances beyond our reasonable control

7. Limitation of Liability

To the maximum extent permitted by law, DSPLife shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits or revenue
  • Loss of data or data corruption
  • Loss of goodwill or reputation
  • Cost of substitute services
  • Any other intangible losses

These limitations apply whether the damages arise from your use of or inability to use the Service, unauthorized access to or alteration of your data, or any other matter relating to the Service.

8. Indemnification

You agree to indemnify, defend, and hold harmless DSPLife and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any data you input or store in the Service
  • Actions taken by users you have authorized to access the Service

9. Modifications to Terms

DSPLife reserves the right to modify these Terms at any time. We will notify you of any material changes by:

  • Posting the updated Terms on our website
  • Sending an email notification to your registered email address
  • Displaying a notice within the Service

Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

10. Termination

DSPLife may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include:

  • Violation of these Terms of Service
  • Non-payment of subscription fees
  • Suspected fraudulent or illegal activity
  • Upon your request

Upon termination, your right to use the Service will immediately cease. You may export your data prior to termination in accordance with our data export procedures.

11. Data Retention and Export

Upon termination of your account, DSPLife will retain your data for a period of 30 days to allow for data export. After this period, your data may be permanently deleted. It is your responsibility to export any data you wish to retain before the end of this retention period.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Virginia.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

DSPLife
Email: support@mydsplife.com