Get in Touch
Whether you're exploring CareHub for the first time or have a specific question, we're happy to help.
How can we help?
Fill out the form and someone from our team will follow up. We ask a few extra questions up front so that first conversation is useful, not a discovery call.
Pricing for your organization
Every CareHub price is quoted on what you actually run. Tell us your locations and services and we will send your price.
Support
Already a customer? We're here to help with technical questions and billing.
Text or email — not a call
Texts and emails get a quick reply. (540) 227-0878 is our business line — please text rather than call, as calls are rarely available. In-office hours are Tuesday to Thursday, 8 AM to 4 PM; messages are answered outside them too.
Email Us Directly
Prefer email? danakiser@dsplifecollaborative.com
Send us a message
Tell us what you're looking for and we'll be in touch.
CareHub is built for intellectual and developmental disability waiver providers. If you run an assisted living facility, a behavioral health or mental health residential program, or a children's therapeutic group home, it is likely not the right fit, and we would rather say so before you spend time on it.
Customer Service That Actually Cares
DSPLife™ strives to have excellent customer service. When you need help, you get it, fast and from people who understand your work.
Real-Time Support via SupportHub
Submit a ticket from inside CareHub and track it in SupportHub. Critical issues answered within 4 hours; everything else within 1–3 business days. Real humans, not bots.
We Know Your Industry
CareHub was built by a former Virginia program director who lived the compliance grind firsthand. We understand DD waiver regulations, in Virginia and across every state we serve.
Your Feedback Shapes the Product
Feature requests go straight to the team that builds CareHub. The tools you use today were built because providers like you asked for them.