Proudly American-made · Built in Virginia
The First of Its Kind
Less Time Documenting. More Time Caring.
CareHub handles daily notes, MAR, incident reports, facesheets, person-centered plans, scheduling & payroll, electronic signatures, and compliance tracking, so care teams can spend less time on screens and more time doing what they do best.
Dreamed into existence in Virginia by a former program director who lived the compliance grind, now serving DD waiver providers across 9 states and growing. Providers using DSPLife™ report spending up to 70% less time on documentation, time that goes back to the individuals they serve.
14-day free trial. Quick and easy setup. Cancel anytime.
“Wow!!! Being a new provider and director of a Supportive Living Program you are pulled in many different directions, but...”
Juanita Lee Washington, Journeys Residential Homes LLC
HIPAA Compliant
Bank-level encryption and security for all resident data and documentation
State Audit Ready
Complete documentation with electronic signatures, timestamps, and audit trails
Multi-Location Support
Manage unlimited service locations from one centralized platform
VNPP Member
DSPlife Collaborative Group is a proud member of the Virginia Network of Private Providers
Know Your Compliance Risk Before Your Auditor Does
CareHub now calculates a real-time Compliance Risk Score across five domains , visible on your dashboard the moment you log in. No setup. No waiting until something goes wrong.
Built for Your State's Regulations
CareHub is purpose-built for each state's regulatory framework , from DBHDS in Virginia to HHSC in Texas. One platform, every state.
Latest Platform Enhancements
Continuous improvements to help you deliver better care
Compliance Risk Score
- Weighted across documentation, incidents, plans, certs & MAR
- Score 85+ = Low Risk, know where you stand before a surveyor does
- Per-domain drill-down with direct links to fix gaps
- No setup, calculates automatically from your existing data
AI Help Chat
Instant answers about CareHub features, available on every page, no tab-switching required
- Floating “How Can I Help?” button on every workspace page
- Knows shifts, daily notes, MAR, incidents, billing, and more
- Streaming answers appear word-by-word as they generate
- Conversation persists as you navigate between pages
SIS Assessment AI Analysis
Upload a SIS PDF and AI extracts scores into interactive charts
- Auto-extracts all 7 domain scores, medical & behavioral needs
- Radar chart and comparison bars show support profile at a glance
- Track changes over time when multiple assessments are uploaded
- Exceptional needs flagged with severity badges for quick review
Voice Dictation Everywhere
Speak your notes instead of typing, available on every text field
- Tap the mic icon on any narrative textarea to start dictating
- Real-time speech-to-text for daily notes, incidents, and more
- Hands-free documentation while providing direct care
- Works on all devices with a microphone, no extra apps needed
AI ISP Outcome Import
Bulk-import PCP outcomes and goals directly from ISP PDFs
- Upload an ISP and AI extracts all Part III outcomes automatically
- Goals, key steps, and activity statements copied verbatim
- Auto-maps life areas and pre-fills Vision & Goals sections
- Eliminates hours of manual data entry for each individual's PCP
Preliminary ISP & ISP Part V Editor
Author DBHDS-compliant plans with autosaved drafts, pronoun tokens, and a PDF that matches the state template
- Stepped editor for outcomes, activities & essential supports
- Wet & typed signatures via secure magic-link email
- One-click Copy-for-WAMS for ISP Part V and SAR narratives
- PDF exports with your org logo & brand color
Everything you need, in one place
Individual management, daily documentation, MAR, scheduling, incident reporting, and compliance dashboards, all built for residential, behavioral health, and community-based services.
How CareHub works
Three steps to a compliant operation: set up your organization, add the individuals you support, then document and stay compliant, with your dashboard turning green as you go.
See how it works →Why You’ll Love CareHub
CareHub is the only customizable SaaS platform built for residential, behavioral health, and Medicaid-funded care providers. Most software forces you to adapt to it. CareHub adapts to you.
Built to Be Configured
Customize admission forms, service types, documentation templates, and workflows to match exactly how your organization operates, no workarounds, no duct tape.
Designed by Residential Care Experts
CareHub was designed by experienced residential care program directors, not generic software engineers. Every feature reflects real workflows, real compliance requirements, and real pain points.
AI Built In, Not Bolted On
From Pro Rephrase to ISP Outcome Import to the Help Chat, AI is woven into the core workflow, not a premium add-on you have to ask for.
Works for Every Role
Direct care staff, program managers, administrators, support coordinators, and auditors all have purpose-built views with exactly the access they need, nothing more, nothing less.
Any Service Model
DD waiver group homes, mental health residential, day support, community engagement, or in-home programs, CareHub handles all service types under one roof.
Always Getting Better
New features ship continuously based on real provider feedback. Your platform today is more capable than it was last month, and next month will be even better.
Simple, Transparent Pricing
Scalable pricing based on your service model, center-based locations or non-center-based programs. Unlimited users and individuals included.
Billed monthly. Switch to annual any time to save 5%.
Starter
Perfect for single-location startups
- Up to 1 service location
- Unlimited individuals at that location
- Up to 4 SR / in-home individuals included
- Unlimited staff members
- Daily notes & documentation
- Face sheets & medical records
- Person-Centered Plans (PCP)
- Forms & submissions
- MAR (Medication Administration)
- Incident reporting
- AI Smart Draft & Smart Rephrase
- Email support
Growth
For small organizations scaling up
- Up to 3 service locations
- Unlimited individuals at each location
- Up to 10 SR / in-home individuals included
- Unlimited staff members
- All Starter features
- Priority email support
- Custom forms builder
Professional
For established small organizations
- Up to 6 service locations
- Unlimited individuals at each location
- Up to 20 SR / in-home individuals included
- Unlimited staff members
- All Growth features
- Behavior Consultation (FBA, Treatment Plans, Data Sheets, Analytics)
- Scheduling & Payroll included
- Custom reporting & analytics
- Dedicated account manager
- Phone support
- Custom forms builder
Agency
For growing multi-location agencies
- Up to 10 service locations
- Unlimited individuals at each location
- Up to 35 SR / in-home individuals included
- Unlimited staff members
- All Professional features
- Scheduling & Payroll included
- Custom reporting & analytics
- Dedicated account manager
- Phone support
- Custom forms builder
Behavior Consulting Starter
For solo BCBA / LBA practices delivering CPT 97139, 97151-97158 services
- CPT-billable Behavior Session Notes (97139, 97151-97158, 0362T, 0373T)
- FBA with AI pattern analysis
- Treatment Plans with AI-generated objectives
- Skill Acquisition tracking with AI progress summaries
- Behavior Analytics with AI trend insights
- Supervision Log with AI narrative drafting
- Observation Narratives with Polish-with-AI
- Custom Forms Builder
- Guardian portal for family progress access
- Free migration from your current EHR
- Email support
Behavior Consulting Group
For small BCBA-led teams (BCBA + up to 5 staff). Same AI suite, scaled for groups.
- Everything in BC Starter
- Up to 5 staff
- Unlimited active clients
- BCBA cosignature workflow on RBT session notes
- Aggregated behavior analytics across the full caseload
- Priority email and chat support
- Free migration concierge
Sponsored Residential & In-Home Programs
Operating sponsored residential, in-home, or virtual-hub services? Each plan includes a bundle of community individuals (people served in homes you don't license). Starter includes 4, Growth includes 10, Professional includes 20, Agency includes 35. Need more? Add individuals beyond your bundle at just $19/month each.
Example: An SR provider with 4 children on Starter pays $149/mo total. Add a 5th child and the bill becomes $168/mo ($149 + $19). A Growth-tier in-home provider with 10 individuals pays $299/mo flat.
Optional Add-Ons
Available on any plan. Scheduling & Payroll is included free on Professional and Agency; Claims and Communications are paid add-ons on every plan.
Staff scheduling, shift management, timesheets, and payroll reconciliation with overtime tracking.
Medicaid billing, claims submission, service authorizations, and billing code management.
Org-wide announcements, staff messaging, and a shared activity feed across your team.
Add TrainingHub to any CareHub plan
TrainingHub is our sister LMS — 38 DBHDS-required courses, certificate tracking, and staff-side reminders. Five tiers from $49/mo (Solo, 5 staff) up to $499/mo (Enterprise Plus, unlimited staff). CareHub customers get 10% off any tier with promo code CAREHUB10, applied automatically when you sign up through this link.
38 DBHDS courses·14-day free trial·Save $4.90–$49.90/mo with CAREHUB10
Custom Pricing
Built for organizations that don't fit a fixed tier , including larger providers with many service locations and non-center-based programs serving numerous individuals in home and community settings.
Volume pricing from $89 down to $59 per location, plus $19/individual for community-based services. No setup fee, no minimum contract. See your number in seconds, no sales call required.
Frequently Asked Questions
Have questions? We've got answers.
Features & Compliance
Clinical & Health Documentation
Behavioral Health & Consultation
AI-Powered Tools
Guardian & Family Portal
Financial & Billing
Pricing & Plans
Service Types & Setup
Staff & Shift Management
Data, Security & Privacy
Implementation & Support
Still have questions?
Contact our support team →What Providers Are Saying
Real feedback from care professionals using CareHub
DSP Life Is a 1 stop shop !
“Wow!!! Being a new provider and director of a Supportive Living Program you are pulled in many different directions, but DSP Life just made my job a little easier. Everything I need is RIGHT HERE !! Thank you for this program !”
Juanita Lee Washington
Journeys Residential Homes LLC
Share Your Experience
Your feedback helps us improve CareHub and helps other providers make informed decisions.
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Professional services and merchandise for care providers
Customer Service That Actually Cares
DSPLife™ strives to have excellent customer service. When you need help, you get it, fast and from people who understand your work.
Real-Time Support via SupportHub
Submit a ticket from inside CareHub and track it in SupportHub. Critical issues answered within 4 hours; everything else within 1–3 business days. Real humans, not bots.
We Know Your Industry
CareHub was built by a former Virginia program director who lived the compliance grind firsthand. We understand DD waiver regulations, in Virginia and across every state we serve.
Your Feedback Shapes the Product
Feature requests go straight to the team that builds CareHub. The tools you use today were built because providers like you asked for them.
Free Compliance Resources
Tools, training, and calculators to help DD waiver providers stay audit-ready.
IDD Compliance Checklist
58 audit checkpoints across 8 compliance areas, works for providers in any state.
Training
Documentation, MAR compliance, incident reporting, and person-centered planning guides.
Audit Quiz
10-question assessment, find out if your organization is audit-ready in under 3 minutes.
ROI Calculator
See how much time and money your org can save with CareHub.
Give Your Team Back the Time That Matters
Every minute spent on paperwork is a minute away from the individuals who depend on your care. Start your free 14-day trial today, cancel anytime during your trial.