CareHub Blog
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News and updates about the platform
Article
The MAR Errors That Fail a DBHDS Medication Audit (and How to Prevent Them)
The Medication Administration Record is the second thing a DBHDS surveyor pulls after daily notes. Here are the MAR mistakes that draw citations — blank boxes, PRN follow-ups, controlled-count gaps, u…
Article
Choosing an IDD EHR: The Buyer's Checklist
Most IDD EHR demos look the same for the first twenty minutes. Here is the checklist that surfaces the differences that actually matter — pricing model, what's included, compliance depth, migration, a…
Article
ISP Part V (Plan for Supports), Section by Section
The Part V / Plan for Supports is the operational heart of the ISP — the part staff actually document against. Here is what belongs in each section, and what a reviewer checks when they read it.
Article
A Free Daily Note Template for DD Waiver Providers (Copy, Paste, Train)
A copy-and-paste daily note template built around the five elements DBHDS surveyors look for, with a filled example and a one-page trainer you can hand every DSP this week.
Article
Can AI Write Your Daily Notes? Yes — If You Keep These Guardrails
AI can draft a daily note in seconds, but a surveyor doesn't care who typed it — they care whether it's true, specific, and tied to the plan. Here is how to use AI documentation without writing yourse…
Article
Per-Location vs Per-User: The IDD EHR Pricing Difference That Punishes Growth
Most IDD EHRs charge per user, which means every DSP you hire and every person you replace raises your software bill. Here is how the two pricing models actually differ, and the questions to ask befor…
Article
The DD Waiver Quarterly Review Checklist (So Nothing Slips Past the Window)
Quarterly reviews are where a year of documentation either pays off or falls apart. Here is the checklist QIDPs use to build a defensible quarterly, and the deadline that catches providers who wait un…
Article
What Belongs in a CHRIS Report — and the Clock That Starts the Moment It Happens
A serious incident starts a reporting clock, and a late or thin CHRIS report is its own citation. Here is what has to be reported, what a defensible report contains, and how to make sure the deadline …
Article
What It Means That CareHub Is an Approved DMAS Service Center
Virginia DMAS has approved CareHub as a Service Center for 835 Electronic Remittance Advice. Here is what that designation actually is, why it matters for DD waiver providers, and what happens next.
Article
The Five Most Common Documentation Gaps in Virginia DD Waiver Services
DMAS audits, DBHDS licensing reviews, and Office of Licensing investigations all turn on the same question: does your paper match your practice? The five gaps that show up most often across Building I…