Real-time compliance monitoring across all your service locations. Know exactly where you stand before the auditor arrives.
DD waiver providers juggle documentation requirements across multiple individuals and locations. Missing a single daily note, MAR entry, or incident report can trigger licensing citations. CareHub's compliance dashboard gives administrators a single view of documentation health across the entire organization.
See compliance percentages by location, individual, and documentation type. Drill down to identify exactly what is missing — whether a single missed daily note or a pattern of unsigned MARs across a location. Scores update in real time as staff submit documentation.
Automatic alerts when daily notes, MAR entries, or incident reports are overdue. Escalation notifications for supervisors ensure that gaps are addressed before they become licensing deficiencies. Configure alert thresholds to match your internal quality improvement standards.
One-click audit preparation. Generate comprehensive compliance reports showing documentation completion rates, signature status, and timeline adherence across any date range. Export as PDF for DBHDS licensing reviews, waiver audits, or internal quality improvement meetings.
Track expiration dates for certifications, training records, physician orders, and assessments. Get alerts before documents expire so you can renew proactively rather than reactively. Never discover an expired staff credential during a licensing inspection.
Grant auditors temporary read-only access to specific individual records. They review documentation in real time without disrupting staff workflows or requiring you to export and email files. Access is time-limited and automatically revoked when the audit window closes.
Map documentation requirements to 12VAC35-105 licensing standards. See which standards are at risk based on current documentation gaps so you can prioritize corrective action before an inspection. Know your compliance posture against the specific regulations that govern your license.
As staff submit daily notes, MAR entries, and incident reports, CareHub calculates compliance scores in real time. The dashboard aggregates data by location, individual, documentation type, and licensing standard — giving administrators a live view of documentation health across the entire organization without manual tracking.
When documentation falls behind, CareHub sends targeted alerts to the right people. Staff are notified of their own missing entries. Supervisors receive escalation alerts for overdue items. Administrators see a prioritized list of the highest-risk gaps on the dashboard, with direct links to the missing documentation so staff can fill them immediately.
When a DBHDS licensing review or waiver audit is scheduled, administrators run the audit readiness report for any date range. The report shows documentation completion rates by individual and location, outstanding signatures, expired credentials, and open action items — organized by licensing standard so you know exactly where you stand before the auditor walks in the door.
CareHub's compliance dashboard provides a real-time view of documentation health across all individuals and locations, mapped to Virginia licensing standards under 12VAC35-105. Before a DBHDS audit, administrators can run an audit readiness report that identifies documentation gaps, unsigned records, expired credentials, and open corrective actions — all organized by licensing standard. This allows providers to address deficiencies proactively rather than discovering them during the inspection. The auditor access portal also allows DBHDS staff to review records in real time without requiring providers to compile and email documentation packages.
When CareHub detects a missing or overdue documentation item, it generates an alert targeted to the appropriate staff member, supervisor, or administrator based on the severity and age of the gap. Staff see their own outstanding items directly in the app. Supervisors receive escalation notifications for items that have been overdue beyond a configurable threshold. Administrators see a prioritized gap list on the compliance dashboard with direct links to each missing record so staff can complete documentation immediately without navigating away.
Yes. CareHub's compliance dashboard is built for multi-location DD waiver providers. Compliance scores are calculated and displayed by location, allowing administrators to identify which houses are performing well and which require attention at a glance. Drill-down views show individual-level compliance within each location. Alerts and escalations can be configured separately for each location so that house managers only receive notifications relevant to their site while regional administrators see the full picture across all locations.
CareHub aligns its documentation requirements to the Virginia licensing regulations that govern DD waiver residential and community support providers, including 12VAC35-105 and associated DBHDS guidance. The compliance dashboard maps each documentation type — daily notes, MARs, incident reports, physician orders, and assessments — to the specific licensing standard it satisfies. When documentation is missing or expired, the dashboard surfaces the corresponding licensing standard that is at risk, so providers can prioritize corrective action based on regulatory exposure rather than just volume of missing records.
AI-powered daily notes that auto-fill from facesheets and person-centered plans with electronic signatures.
Track every medication pass with electronic MAR, controlled medication counts, and missed-dose alerts.
File DBHDS-compliant incident reports with CHRIS deadline tracking and QI trend analysis.
Build and track ISP goals, outcomes, and support plans aligned with Virginia waiver requirements.