Built for DDS providers

California IDD
Compliance Software

Built for California providers. CareHub helps your organization meet DDS documentation standards, track waiver program requirements, and stay audit-ready.

14-day free trialNo card requiredHIPAA compliant by default

DDS, Department of Developmental Services

California IDD services operate under the Lanterman Developmental Disabilities Services Act, administered by the Department of Developmental Services (DDS) through a network of 21 Regional Centers across the state. Regional Centers serve as the local point of contact for service coordination, authorization, and oversight. Residential facilities are separately licensed by Community Care Licensing (CCL) under the Department of Social Services.

HCBS Waiver Coverage

California Waiver Programs

CareHub supports documentation requirements across California's HCBS waiver programs. Click any card to see how CareHub handles it.

What CareHub does

  • Community-based service documentation captures location, activity, and outcome on each shift — what surveyors want to see for Home and Community Based Alternatives (HCBA) Waiver.
  • Group activity logs cover one staff supporting multiple individuals without separate per-person rekeying.
  • Travel and mileage capture rolls up into the monthly billing summary so reimbursement matches the service authorization.

What CareHub does

  • Service-type catalog tuned to California so Self-Determination Program (SDP) services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover Self-Determination Program (SDP) documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures California regulators expect at audit.

What CareHub does

  • Service-type catalog tuned to California so Lanterman Act Services services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover Lanterman Act Services documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures California regulators expect at audit.
DDS Standards

Key Compliance Requirements

California IDD providers must meet these DDS standards. Click any card for what CareHub does and what stays on you.

What CareHub does

  • Regional Center Authorization & IPP requirements are codified in the form library so staff fill out what California actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Regional Center Authorization & IPP documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

  • Severity classification matched to California categories with required follow-up steps surfaced before the record can be submitted.
  • Built-in deadline clock on every incident shows when the initial report, follow-up, and final investigation are due — counts down in real time.
  • Investigation notes, corrective action plans, and team review signatures all live on the same record, ready to attach to any audit.

What CareHub does

  • Community Care Licensing Standards requirements are codified in the form library so staff fill out what California actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Community Care Licensing Standards documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

  • Electronic MAR with per-pass time windows, refusal codes, and PRN follow-up prompts that align with California medication administration training.
  • Missed-medication alerts route to the supervisor in real time; the audit trail shows who passed what, when, and why anything was skipped.
  • Controlled medication counts and disposal logs are tracked alongside the MAR so the reconciliation a surveyor asks for is one export, not a binder hunt.

What CareHub does

  • Self-Determination Budget Compliance requirements are codified in the form library so staff fill out what California actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Self-Determination Budget Compliance documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
Day-One Capability

How CareHub Helps California Providers

Purpose-built features that are live on day one of your trial.

IPP goal tracking linked to daily notes - documenting progress against Regional Center authorized outcomes

Title 17 unusual incident documentation with 24-hour Regional Center reporting deadline alerts

Regional Center service authorization tracking with unit usage and balance monitoring

Electronic MAR with medication administration documentation aligned with CCL standards

SDP budget tracking and service reconciliation for Self-Determination Program participants

Staff credential tracking with CPR, First Aid, and Medication Administration expiration alerts

Compliance dashboard showing real-time documentation gaps across all homes and programs

Share this California compliance guide with your team

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FAQ

Frequently Asked Questions

Common questions from California IDD providers.

Does CareHub support California DDS and Regional Center documentation requirements?
Yes. CareHub uses California-specific terminology throughout - IPP instead of ISP, Unusual Incidents instead of generic incident reports, and Regional Center instead of a state portal. Templates and workflows are aligned with Title 17 CCR and Lanterman Act requirements.
How does CareHub handle the Self-Determination Program (SDP)?
CareHub tracks service delivery against SDP spending plans, documents units delivered per authorized service type, and generates records suitable for reconciliation with the Financial Management Service (FMS). Individuals and authorized representatives can see service usage in real time.
Which Regional Centers does CareHub support?
CareHub works for providers serving any of California's 21 Regional Centers. The platform's Regional Center field lets you identify the correct contact for incident reporting and authorization management for each individual you serve.
How does CareHub handle California's dual regulatory system (DDS and CCL)?
CareHub's compliance dashboard tracks documentation requirements for both DDS service standards and CCL residential facility standards. Staff training records, incident reports, MAR compliance, and fire drill documentation are all tracked in one place regardless of which agency would review them.

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