Built for Texas providers. CareHub helps your organization meet HHSC documentation standards, track waiver program requirements, and stay audit-ready.
Texas IDD services are regulated by the Health and Human Services Commission (HHSC). HHSC oversees waiver programs including HCS and TxHmL, manages provider licensing, and requires immediate reporting of abuse, neglect, and exploitation (ANE) allegations to the Department of Family and Protective Services (DFPS).
CareHub supports documentation requirements across Texas's HCBS waiver programs.
Provides residential support, day habilitation, supported employment, and respite services for individuals with intellectual disabilities as an alternative to institutional care.
Supports individuals living in their own homes or with family with services including community support, employment assistance, and adaptive aids.
Serves individuals with related conditions with services including habilitation, nursing, and adaptive equipment in community settings.
Provides specialized services for individuals who are deaf-blind with additional disabilities, including residential support, intervener services, and orientation and mobility training.
Texas IDD providers must meet these HHSC standards.
All allegations of abuse, neglect, or exploitation must be reported to the Department of Family and Protective Services (DFPS) within 1 hour. Texas has the strictest ANE reporting timeline in the country.
Providers must maintain HHSC licensure per Texas Administrative Code (TAC) Title 26 and Title 40, including staffing qualifications, physical site standards, and service delivery documentation.
IPCs must follow HHSC person-directed planning requirements with documented choices, measurable outcomes, and service coordinator participation in plan development.
Certified Medication Aides must maintain proper MAR documentation per TAC requirements, including administration records, PRN rationale, controlled substance counts, and error reporting.
DSPs must hold required credentials including CPR/First Aid certification, Certified Medication Aide certification, and SAMA or approved crisis intervention certification per HHSC licensing standards.
Purpose-built features for HHSC compliance.
Documentation templates aligned with HHSC licensing standards and HCS/TxHmL waiver requirements
ANE allegation tracking with 1-hour DFPS reporting deadline alerts
IPC management with person-directed goal tracking and outcome documentation
Electronic MAR with Medication Aide certification verification and error reporting
Staff credential dashboard tracking HHSC certification requirements and expiration alerts
Multi-site compliance monitoring for providers operating across Texas regions
Common questions from Texas IDD providers.
Yes. CareHub includes templates and workflows designed for Texas HHSC waiver providers, supporting HCS, TxHmL, CLASS, and DBMD waiver documentation requirements including daily notes, MARs, incident reports, and IPCs.
CareHub immediately flags any incident involving an allegation of abuse, neglect, or exploitation and starts a 1-hour countdown timer. Supervisors and compliance officers receive urgent alerts, and the system documents the exact reporting timeline for DFPS compliance.
CareHub automatically uses Individual Program of Care (IPC) terminology throughout the platform for Texas providers, including plan templates, progress notes, and review documentation. All forms and reports reflect HHSC terminology standards.
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