Texas IDD
Compliance Software
Built for Texas providers. CareHub helps your organization meet HHSC documentation standards, track waiver program requirements, and stay audit-ready.
HHSC, Health and Human Services Commission
Texas IDD services are regulated by the Health and Human Services Commission (HHSC). HHSC oversees waiver programs including HCS and TxHmL, manages provider licensing, and requires immediate reporting of abuse, neglect, and exploitation (ANE) allegations to the Department of Family and Protective Services (DFPS).
Texas Waiver Programs
CareHub supports documentation requirements across Texas's HCBS waiver programs. Click any card to see how CareHub handles it.
What CareHub does
- Community-based service documentation captures location, activity, and outcome on each shift — what surveyors want to see for Home and Community-based Services (HCS).
- Group activity logs cover one staff supporting multiple individuals without separate per-person rekeying.
- Travel and mileage capture rolls up into the monthly billing summary so reimbursement matches the service authorization.
What CareHub does
- Service-type catalog tuned to Texas so Texas Home Living (TxHmL) services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
- Daily notes, MAR, incidents, and the audit packet cover Texas Home Living (TxHmL) documentation requirements out of the box.
- Quarterly reviews and BSP sign-offs match the signatures Texas regulators expect at audit.
What CareHub does
- Community-based service documentation captures location, activity, and outcome on each shift — what surveyors want to see for Community Living Assistance and Support Services (CLASS).
- Group activity logs cover one staff supporting multiple individuals without separate per-person rekeying.
- Travel and mileage capture rolls up into the monthly billing summary so reimbursement matches the service authorization.
What CareHub does
- Service-type catalog tuned to Texas so Deaf Blind with Multiple Disabilities (DBMD) services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
- Daily notes, MAR, incidents, and the audit packet cover Deaf Blind with Multiple Disabilities (DBMD) documentation requirements out of the box.
- Quarterly reviews and BSP sign-offs match the signatures Texas regulators expect at audit.
Key Compliance Requirements
Texas IDD providers must meet these HHSC standards. Click any card for what CareHub does and what stays on you.
What CareHub does
- ANE Reporting (DFPS) requirements are codified in the form library so staff fill out what Texas actually expects, not a generic template.
- Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
- ANE Reporting (DFPS) documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
What CareHub does
- HHSC Provider Licensing requirements are codified in the form library so staff fill out what Texas actually expects, not a generic template.
- Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
- HHSC Provider Licensing documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
What CareHub does
- Individual Program of Care (IPC) requirements are codified in the form library so staff fill out what Texas actually expects, not a generic template.
- Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
- Individual Program of Care (IPC) documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
What CareHub does
- Electronic MAR with per-pass time windows, refusal codes, and PRN follow-up prompts that align with Texas medication administration training.
- Missed-medication alerts route to the supervisor in real time; the audit trail shows who passed what, when, and why anything was skipped.
- Controlled medication counts and disposal logs are tracked alongside the MAR so the reconciliation a surveyor asks for is one export, not a binder hunt.
What CareHub does
- Credential dashboard tracks every certification Texas requires (Medication Administration, CPR/First Aid, core competencies) with expiration alerts 60/30/7 days out.
- Background check status, training transcripts, and licensure copies live on each staff profile — pulled into the audit packet automatically.
- New-hire onboarding workflow walks supervisors through the required Staff Qualifications & Credentialing checklist so no certification is filed past its deadline.
How CareHub Helps Texas Providers
Purpose-built features that are live on day one of your trial.
Documentation templates aligned with HHSC licensing standards and HCS/TxHmL waiver requirements
ANE allegation tracking with 1-hour DFPS reporting deadline alerts
IPC management with person-directed goal tracking and outcome documentation
Electronic MAR with Medication Aide certification verification and error reporting
Staff credential dashboard tracking HHSC certification requirements and expiration alerts
Multi-site compliance monitoring for providers operating across Texas regions
Share this Texas compliance guide with your team
Frequently Asked Questions
Common questions from Texas IDD providers.
Does CareHub support Texas HHSC documentation requirements?
Can CareHub help with the 1-hour ANE reporting deadline?
How does CareHub handle Texas IPC terminology?
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