CareHub vs Lauris
A Therap alternative with a long product history but a similar legacy interface
Built for DD-waiver providers, with AI-assisted documentation, transparent pricing, and free migration from Lauris.
Who typically uses Lauris?
Lauris Online has a customer base concentrated among mid-size DD-waiver agencies, particularly in the Northeast and Mid-Atlantic. Many adopted Lauris in the 2010s as a cheaper or simpler alternative to Therap.
How Lauris compares to CareHub
Lauris Online positions itself as a Therap alternative, covering daily documentation, MAR, ISPs, billing, scheduling, and basic incident reporting for IDD service providers. It is solid, established software that fits the 'Therap-but-cheaper' niche, and providers who switched from paper or from Therap in the 2010s often find Lauris adequate. The interface is utilitarian rather than modern; the mobile experience is functional but not phone-first; AI documentation is not part of the product. Pricing is not publicly listed, and providers we talk to report that long-term contracts and surprise add-on fees are common patterns. CareHub differentiates on the same axes that matter for Therap migrations, transparent pricing, AI-assisted documentation, mobile-first design, free migration, and modern guardian/family workflows via magic-link signing.
What Lauris does well
We don't pretend competitors don't have strengths, here's where Lauris earns its place.
Established product with a track record in IDD documentation
Covers the standard catalog: daily notes, MAR, ISPs, billing, scheduling
Adequate for providers transitioning off paper or Excel
Where CareHub wins
What you get with CareHub that Lauris doesn't offer , or charges extra for.
AI-assisted documentation
Smart Draft pulls each individual's PCP risks, supports, and outcomes into the first draft of every daily note. Smart Rephrase rewrites notes in DBHDS-aligned clinical tone. Face Sheet AI extracts structured data from physician orders. None of this is in Lauris today.
Mobile-first
CareHub is designed for DSPs documenting on shift from a phone. No app store. No setup. Just a URL, log in, document, move on.
Public pricing
$149–$699/mo by service location, with unlimited individuals and unlimited staff. No per-seat fees, no surprise add-ons.
Magic-link guardian + SDM signing
Guardians and SDMs sign forms through a one-time email link. They never need an account. Lauris requires guardians to log in.
Free, hands-on migration
Migration off Lauris is included free with your CareHub subscription. Eric and Dana run it themselves, most migrations land within a day to a week.
Side-by-side comparison
CareHub vs Lauris on the features most DD-waiver providers care about.
| Feature | CareHub | Lauris |
|---|---|---|
| Pricing transparency | Public on /pricing | Quote required |
| AI documentation | Smart Draft, Rephrase, Face Sheet AI, included | Not available |
| Mobile experience | Mobile-first; phone-browser-native | Mobile app, desktop-first workflows |
| Custom forms builder | Included | Limited |
| Magic-link guardian signing | Yes | No |
| Free migration | Yes, included | Paid services or self-serve |
| SupportHub ticketing | SSO, 4hr critical SLA | Email tickets |
Migrating from Lauris
Migrating from Lauris to CareHub is straightforward, we work from your existing data exports or directly from the documents you already maintain (ISPs, face sheet PDFs, MAR records). Most providers are fully migrated and using CareHub within a week.
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Frequently Asked Questions
Common questions from providers evaluating Lauris vs CareHub.
How is CareHub different from Lauris?
The biggest gaps are AI-assisted documentation (Smart Draft, Smart Rephrase, Face Sheet extraction), mobile-first design built for DSPs on shift, magic-link guardian signing, and transparent published pricing. Lauris is a competent legacy platform; CareHub is purpose-built for how DD-waiver providers actually work today.
Will my staff have to relearn everything?
Less than you think. CareHub workflows are designed to be intuitive enough that most providers don't need formal training, staff who are competent with any iPhone app pick it up quickly. We do a live walkthrough for admins and a recorded version staff can watch, and SupportHub is one click away if anyone gets stuck.
Does CareHub support the same waiver programs Lauris does?
CareHub serves DD-waiver providers across 9 states (VA, MD, WV, NC, PA, GA, OH, TX, CA) with state-specific compliance dashboards aligned to the local regulatory body. If you serve a state we cover, the answer is yes.
How does pricing compare?
CareHub is $149–$699/mo based on service locations, with unlimited individuals and unlimited staff. Lauris pricing is not published, but providers we talk to typically report Lauris is more expensive once you add staff and individual counts. Run the math on your own org at /pricing.
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