Built for DDA (formerly DIDD) providers

Tennessee IDD
Compliance Software

Built for Tennessee providers. CareHub helps your organization meet DDA (formerly DIDD) documentation standards, track waiver program requirements, and stay audit-ready.

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DDA (formerly DIDD), Tennessee Department of Disability and Aging (DDA), formerly the Department of Intellectual and Developmental Disabilities

Tennessee IDD services are overseen by the Department of Disability and Aging (DDA), which absorbed the former DIDD in July 2024. DDA operates the Employment and Community First CHOICES program and the legacy 1915(c) waivers, while TennCare holds the federal Medicaid authority.

HCBS Waiver Coverage

Tennessee Waiver Programs

CareHub supports documentation requirements across Tennessee's HCBS waiver programs. Click any card to see how CareHub handles it.

What CareHub does

  • Community-based service documentation captures location, activity, and outcome on each shift — what surveyors want to see for Employment and Community First CHOICES (ECF CHOICES).
  • Group activity logs cover one staff supporting multiple individuals without separate per-person rekeying.
  • Travel and mileage capture rolls up into the monthly billing summary so reimbursement matches the service authorization.

What CareHub does

  • Service-type catalog tuned to Tennessee so 1915(c) Waivers (Statewide, CAC, Self-Determination) services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover 1915(c) Waivers (Statewide, CAC, Self-Determination) documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures Tennessee regulators expect at audit.
DDA (formerly DIDD) Standards

Key Compliance Requirements

Tennessee IDD providers must meet these DDA (formerly DIDD) standards. Click any card for what CareHub does and what stays on you.

What CareHub does

  • Person-Centered Support Plan (PCSP) requirements are codified in the form library so staff fill out what Tennessee actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Person-Centered Support Plan (PCSP) documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

  • Severity classification matched to Tennessee categories with required follow-up steps surfaced before the record can be submitted.
  • Built-in deadline clock on every incident shows when the initial report, follow-up, and final investigation are due — counts down in real time.
  • Investigation notes, corrective action plans, and team review signatures all live on the same record, ready to attach to any audit.

What CareHub does

  • Abuse, Neglect, and Exploitation Reporting requirements are codified in the form library so staff fill out what Tennessee actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Abuse, Neglect, and Exploitation Reporting documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

  • Rights and Prohibited Practices requirements are codified in the form library so staff fill out what Tennessee actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Rights and Prohibited Practices documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
Day-One Capability

How CareHub Helps Tennessee Providers

Purpose-built features that are live on day one of your trial.

Person-Centered Support Plan documentation with measurable outcomes and annual review tracking

Reportable Event workflow with the 4-hour hotline deadline and next-business-day REF reminder

Abuse, neglect, and exploitation prompts with the DIDD Investigations and APS hotlines

Electronic MAR with medication administration and error tracking

Audit-prep checklist mapped to DDA and REM review areas, with document compliance tracking and expiration alerts

Share this Tennessee compliance guide with your team

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FAQ

Frequently Asked Questions

Common questions from Tennessee IDD providers.

Is CareHub set up for Tennessee DDA and ECF CHOICES?
Yes. CareHub is configured for Tennessee IDD providers, with Person-Centered Support Plan documentation, daily notes, MARs, and reportable event tracking aligned to Employment and Community First CHOICES and the 1915(c) waivers under the Department of Disability and Aging (formerly DIDD).
How does CareHub handle Tennessee reportable events?
CareHub flags Tier 1 critical events against the 4-hour DIDD Investigations hotline window, reminds staff to submit the written Reportable Event Form by the next business day, and prompts abuse, neglect, or exploitation reporting to Adult Protective Services, while keeping the report and investigation records in one place.
Can CareHub keep us audit-ready for DDA reviews?
Yes. CareHub keeps Person-Centered Support Plans, MARs, reportable events, and supporting documentation audit-ready with electronic signatures and complete audit trails, plus an audit-prep checklist mapped to DDA review areas. You can invite an auditor into a temporary read-only role or export everything as PDFs.

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