Built for DDSD providers

New Mexico IDD
Compliance Software

Built for New Mexico providers. CareHub helps your organization meet DDSD documentation standards, track waiver program requirements, and stay audit-ready.

14-day free trialNo card requiredHIPAA compliant by default

DDSD, New Mexico Health Care Authority, Developmental Disabilities Supports Division

New Mexico IDD services are administered by the Developmental Disabilities Supports Division under the new Health Care Authority, with the Division of Health Improvement’s Incident Management Bureau investigating abuse, neglect, exploitation, and deaths across all four HCBS waivers.

HCBS Waiver Coverage

New Mexico Waiver Programs

CareHub supports documentation requirements across New Mexico's HCBS waiver programs. Click any card to see how CareHub handles it.

What CareHub does

  • Service-type catalog tuned to New Mexico so Developmental Disabilities (DD) Waiver services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover Developmental Disabilities (DD) Waiver documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures New Mexico regulators expect at audit.

What CareHub does

  • Self-direction budgets and service authorizations are tracked per individual so the family-employer always knows what is funded and what is left.
  • Time and task documentation for self-directed staff feeds the payroll export with the right service code on every shift.
  • Annual budget renewal reminders fire 90 days before the period ends so New Mexico reauthorization is not last-minute.

What CareHub does

  • Service-type catalog tuned to New Mexico so Supports Waiver and Medically Fragile Waiver services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover Supports Waiver and Medically Fragile Waiver documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures New Mexico regulators expect at audit.
DDSD Standards

Key Compliance Requirements

New Mexico IDD providers must meet these DDSD standards. Click any card for what CareHub does and what stays on you.

What CareHub does

  • Person-centered plan editor with sectioned outcomes, support strategies, and quarterly review dates that New Mexico regulators check first at audit.
  • Plan signatures captured digitally from the individual, guardian, and team so the Individual Service Plan (ISP) record is complete the day it is filed.
  • Outcomes flow forward into daily notes and monthly progress notes automatically — no rekeying goal language between documents.

What CareHub does

  • Immediate ANE and Death Reporting requirements are codified in the form library so staff fill out what New Mexico actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Immediate ANE and Death Reporting documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

  • IMB Investigations and QMB Surveys requirements are codified in the form library so staff fill out what New Mexico actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • IMB Investigations and QMB Surveys documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.

What CareHub does

  • Electronic MAR with per-pass time windows, refusal codes, and PRN follow-up prompts that align with New Mexico medication administration training.
  • Missed-medication alerts route to the supervisor in real time; the audit trail shows who passed what, when, and why anything was skipped.
  • Controlled medication counts and disposal logs are tracked alongside the MAR so the reconciliation a surveyor asks for is one export, not a binder hunt.
Day-One Capability

How CareHub Helps New Mexico Providers

Purpose-built features that are live on day one of your trial.

Individual Service Plan documentation with measurable outcomes and review tracking

Incident workflow with the immediate hotline call and the 24-hour written DHI form clock

Electronic MAR with medication pass documentation, PRN rationale, and error tracking

Survey-ready records for Quality Management Bureau reviews

Audit-prep checklist and document compliance tracking with expiration alerts

Share this New Mexico compliance guide with your team

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FAQ

Frequently Asked Questions

Common questions from New Mexico IDD providers.

Is CareHub set up for New Mexico DDSD providers?
Yes. CareHub is configured for New Mexico IDD providers, with ISP documentation, daily notes, MARs, and incident tracking aligned to the DD Waiver, Mi Via, Supports, and Medically Fragile waivers under DDSD standards.
How does CareHub handle New Mexico incident reporting?
CareHub prompts the immediate hotline call (1-800-445-6242) for suspected abuse, neglect, exploitation, or any death, tracks the written DHI form for the 24-hour window, and keeps follow-up documentation ready for IMB investigations and QMB surveys.
Can CareHub keep us audit-ready for QMB surveys?
Yes. CareHub keeps ISPs, MARs, incident reports, and supporting documentation audit-ready with electronic signatures and complete audit trails, plus an audit-prep checklist mapped to DDSD review areas. You can invite a surveyor into a temporary read-only role or export everything as PDFs.

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