DSPLifeCareHub
Built for DDS providers

Massachusetts IDD
Compliance Software

Built for Massachusetts providers. CareHub helps your organization meet DDS documentation standards, track waiver program requirements, and stay audit-ready.

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DDS, Massachusetts Department of Developmental Services

Massachusetts IDD services run under the Department of Developmental Services per 115 CMR, with incidents filed in HCSIS, abuse investigated by the independent Disabled Persons Protection Commission, and medication administered under the MAP program.

HCBS Waiver Coverage

Massachusetts Waiver Programs

CareHub supports documentation requirements across Massachusetts's HCBS waiver programs. Click any card to see how CareHub handles it.

What CareHub does

  • Community-based service documentation captures location, activity, and outcome on each shift — what surveyors want to see for Adult Supports, Community Living, and Intensive Supports Waivers.
  • Group activity logs cover one staff supporting multiple individuals without separate per-person rekeying.
  • Travel and mileage capture rolls up into the monthly billing summary so reimbursement matches the service authorization.
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What CareHub does

  • Behavior support plans, FBA, and BCBA session notes built for the Children's Autism Spectrum Disorder Waiver workflow with consultant review queues.
  • Behavior data sheets capture frequency, duration, and intensity per target behavior with charts that surface in the quarterly review.
  • Caregiver and family portal lets parents upload monthly behavior data CSVs so the consultant has fresh data without rekeying.
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DDS Standards

Key Compliance Requirements

Massachusetts IDD providers must meet these DDS standards. Click any card for what CareHub does and what stays on you.

What CareHub does

  • Person-centered plan editor with sectioned outcomes, support strategies, and quarterly review dates that Massachusetts regulators check first at audit.
  • Plan signatures captured digitally from the individual, guardian, and team so the Individual Support Plan (115 CMR 6.00) record is complete the day it is filed.
  • Outcomes flow forward into daily notes and monthly progress notes automatically — no rekeying goal language between documents.
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What CareHub does

  • Severity classification matched to Massachusetts categories with required follow-up steps surfaced before the record can be submitted.
  • Built-in deadline clock on every incident shows when the initial report, follow-up, and final investigation are due — counts down in real time.
  • Investigation notes, corrective action plans, and team review signatures all live on the same record, ready to attach to any audit.
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What CareHub does

  • DPPC Reporting requirements are codified in the form library so staff fill out what Massachusetts actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • DPPC Reporting documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
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What CareHub does

  • MAP Certification requirements are codified in the form library so staff fill out what Massachusetts actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • MAP Certification documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
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Day-One Capability

How CareHub Helps Massachusetts Providers

Purpose-built features that are live on day one of your trial.

ISP documentation with measurable outcomes, goal data, and review tracking

Incident workflow with the immediate DPPC call and HCSIS filing steps

Electronic MAR with medication pass documentation, PRN rationale, and occurrence tracking for MAP staff

Human rights documentation: restrictions, committee reviews, and restraint reporting

Audit-prep checklist and document compliance tracking with expiration alerts

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FAQ

Frequently Asked Questions

Common questions from Massachusetts IDD providers.

Is CareHub set up for Massachusetts DDS providers?
Yes. CareHub is configured for Massachusetts IDD providers, with ISP documentation, daily notes, MARs, and incident tracking aligned to 115 CMR expectations across the Adult Supports, Community Living, and Intensive Supports waivers.
How does CareHub handle Massachusetts incident reporting?
CareHub prompts the immediate DPPC report (1-800-426-9009) for suspected abuse or neglect, tracks HCSIS filings for incidents, medication occurrences, and restraints, and keeps follow-up documentation and reviews in one place.
Can CareHub keep us audit-ready for DDS licensure and certification?
Yes. CareHub keeps ISPs, MARs, incident reports, human rights documentation, and supporting records audit-ready with electronic signatures and complete audit trails, plus an audit-prep checklist mapped to DDS review areas. You can invite a surveyor into a temporary read-only role or export everything as PDFs.

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