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Arkansas IDD
Compliance Software

Built for Arkansas providers. CareHub helps your organization meet DDS documentation standards, track waiver program requirements, and stay audit-ready.

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DDS, Arkansas Department of Human Services, Division of Developmental Disabilities Services

Arkansas IDD services are certified by DHS Division of Developmental Disabilities Services under the CES Waiver Minimum Certification Standards, with care coordination through the PASSE managed-care model and incident oversight through DDS Quality Assurance and the HCBS Incident Management System.

HCBS Waiver Coverage

Arkansas Waiver Programs

CareHub supports documentation requirements across Arkansas's HCBS waiver programs. Click any card to see how CareHub handles it.

What CareHub does

  • Community-based service documentation captures location, activity, and outcome on each shift — what surveyors want to see for Community and Employment Supports (CES) Waiver.
  • Group activity logs cover one staff supporting multiple individuals without separate per-person rekeying.
  • Travel and mileage capture rolls up into the monthly billing summary so reimbursement matches the service authorization.
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What CareHub does

  • Service-type catalog tuned to Arkansas so PASSE Care Coordination services appear on every individual record, Service Delivery Record, and Monthly Progress Note.
  • Daily notes, MAR, incidents, and the audit packet cover PASSE Care Coordination documentation requirements out of the box.
  • Quarterly reviews and BSP sign-offs match the signatures Arkansas regulators expect at audit.
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DDS Standards

Key Compliance Requirements

Arkansas IDD providers must meet these DDS standards. Click any card for what CareHub does and what stays on you.

What CareHub does

  • Person-Centered Service Plan (PCSP) requirements are codified in the form library so staff fill out what Arkansas actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Person-Centered Service Plan (PCSP) documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
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What CareHub does

  • Severity classification matched to Arkansas categories with required follow-up steps surfaced before the record can be submitted.
  • Built-in deadline clock on every incident shows when the initial report, follow-up, and final investigation are due — counts down in real time.
  • Investigation notes, corrective action plans, and team review signatures all live on the same record, ready to attach to any audit.
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What CareHub does

  • Mandated Hotline Reporting requirements are codified in the form library so staff fill out what Arkansas actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • Mandated Hotline Reporting documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
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What CareHub does

  • CES Certification Standards requirements are codified in the form library so staff fill out what Arkansas actually expects, not a generic template.
  • Required signatures and supervisor sign-offs are enforced at submit time — incomplete records cannot be filed.
  • CES Certification Standards documentation is included automatically in the audit packet export, alongside daily notes, MARs, and incident reports.
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Day-One Capability

How CareHub Helps Arkansas Providers

Purpose-built features that are live on day one of your trial.

Person-Centered Service Plan documentation with measurable outcomes and annual review tracking

Daily activity logs tied to PCSP objectives — exactly what the CES standards require of direct care staff

Incident workflow with the immediate hotline step and the 2-day DHS-1910 clock

Electronic MAR with medication pass documentation, PRN rationale, and error tracking

Audit-prep checklist and document compliance tracking with expiration alerts

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FAQ

Frequently Asked Questions

Common questions from Arkansas IDD providers.

Is CareHub set up for Arkansas DDS providers?
Yes. CareHub is configured for Arkansas IDD providers, with Person-Centered Service Plan documentation, daily activity logs, MARs, and incident tracking aligned to the CES Waiver Certification Standards and PASSE care coordination.
How does CareHub handle Arkansas incident reporting?
CareHub prompts the immediate hotline report for suspected abuse or neglect (Adult 1-800-482-8049), tracks the DHS-1910 report to DDS Quality Assurance within 2 days with the Regional Area Group copy, and keeps all follow-up documentation in one place.
Can CareHub keep us audit-ready for DDS certification reviews?
Yes. CareHub keeps Person-Centered Service Plans, daily activity logs, MARs, incident reports, and supporting documentation audit-ready with electronic signatures and complete audit trails, plus an audit-prep checklist mapped to the CES standards. You can invite a reviewer into a temporary read-only role or export everything as PDFs.

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