CareHub Blog
Blog
News and updates about the platform
Article
What It Means That CareHub Is an Approved DMAS Service Center
Virginia DMAS has approved CareHub as a Service Center for 835 Electronic Remittance Advice. Here is what that designation actually is, why it matters for DD waiver providers, and what happens next.
Article
The Five Most Common Documentation Gaps in Virginia DD Waiver Services
DMAS audits, DBHDS licensing reviews, and Office of Licensing investigations all turn on the same question: does your paper match your practice? The five gaps that show up most often across Building I…
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Incident Reporting Requirements for Virginia Group Homes (DD Waiver)
It's 11:30 p.m. on a Friday. Is it a 24-hour report or a 72-hour report? A practical guide to what Virginia DD waiver group homes are required to report, the timelines that matter, and how to build sy…
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Fraud in Medicaid Provider Organizations Isn't Always Intentional. But It's Always Your Problem.
Most Medicaid documentation risk doesn't start with bad intent. It starts with a gap. Here's how routine workflow problems become audit, repayment, and fraud-review exposure — and what documentation-f…
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5 Reasons CareHub Is What Therap Is Announcing — Already Shipping
Therap's 2026 conference featured AI features they're rolling out. CareHub already ships the equivalent capabilities, built specifically for DD-waiver providers. A side-by-side, verifiable feature by …
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DBHDS Audit Prep: A 30-Day Countdown
When the DBHDS audit notice arrives, you have 30 days to be ready. Here's the week-by-week plan that turns a stressful month into a clean exit interview.
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How to Write a DBHDS-Compliant Daily Note (With Examples)
A step-by-step guide for DSPs and QIDPs on writing daily progress notes that hold up under DBHDS licensing reviews. Includes good and bad examples, the mandatory data points, and the most common audit…
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DBHDS RCA Form: Complete Guide + Template
Root Cause Analysis is one of the highest-stakes DBHDS deliverables. This guide walks you through what's required, what surveyors actually look for, and a template you can use today.
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HCS Waiver Documentation Checklist (Texas)
What Texas HCS Waiver providers must document, how often, and what HHSC surveyors actually look for. The checklist Texas DD providers wish they had on day one.
Article
Incident Reporting Decision Tree for DD Providers
What's a Level I, what's a Level II, what triggers state notification, and what triggers an RCA — the decision tree that gets it right every time.